Shipping policy

PERSONALISED ORDERS:

We pride ourselves on getting you your items as quickly as possible. As most of our items are made to order please allow 3-5 working days for your item to be despatched. If you require an item urgently please contact us first and we can see if we can meet the timescales given. On most occasions you can upgrade your delivery and we can despatch same day/next working day (please message us first to confirm.)

We use Royal Mail for the majority of our items, with couriers taking larger orders that may require this. Once dispatched you can expect to receive your item(s) within 3-4 working days.

If a product has become unavailable and we are not able to fulfil the order or there will be a delay in fulfilling the order we will advise you as soon as possible and offer a full refund, credit for an alternative product or the option for us to fulfil the order when stock has been received.

If any details that you give to us for your delivery address are incorrect then we are not liable if you do not receive any items you have ordered from us.

NOTICE: All delivery times provided are estimates based on recent shipping trends. We cannot guarantee specific delivery dates due to potential delays caused by customs, couriers, or other external factors beyond our control. Delivery Days may extend around seasonal festivities.